Privacy Policy

Welcome to SIMISKY GROCERY & MORE. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this policy carefully. By using SIMISKY GROCERY & MORE, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Name, email address, phone number, and profile details you provide during registration.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Information about how you interact with the app, features used, and time spent.
• Location Data: Approximate location (only if you grant permission) to improve services.
• Payment Information: Billing details when you make purchases (processed securely by third-party gateways).

2. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your account.
• To provide, operate, and improve the SIMISKY GROCERY & MORE app.
• To send you updates, notifications, and support messages.
• To personalize your experience and recommend relevant features.
• To detect, prevent, and address technical issues or fraud.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data only in the following cases:

• With trusted service providers who help us operate the app (under strict confidentiality).
• When required by law, court order, or government authority.
• To protect the rights, property, or safety of SIMISKY GROCERY & MORE, our users, or the public.
• In case of a merger, acquisition, or sale of assets — users will be notified.

4. Data Security

We use industry-standard security measures including encryption, secure servers, and access controls to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

SIMISKY GROCERY & MORE may use cookies and similar technologies to enhance user experience, analyze usage patterns, and deliver personalized content. You can disable cookies through your device settings, but some features may not function properly.

6. Third-Party Services

Our app may contain links to third-party websites or services (such as payment gateways or analytics providers). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

7. Children's Privacy

SIMISKY GROCERY & MORE is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will delete it promptly.

8. Your Rights

Depending on your location, you may have the following rights:

• Access, update, or delete your personal information.
• Withdraw consent for data processing at any time.
• Request a copy of the data we hold about you.
• Opt-out of marketing communications.

To exercise these rights, email us at support@simisky.shop.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@simisky.shop
• Phone: +91-91961-74501
• Address: Saddar Pur, Ambedkar Nagar - Uttar Pradesh